I’ve been working this last couple of months to earn my Certified Cruise Counsellor (CCC) designation through Cruise Lines International Association (CLIA). CLIA is the cruise industry’s largest trade organization that brings together cruise lines and travel agents. Here is their mission:
CLIA is the global organization that fosters our members’ success by advocating, educating and promoting the common interests of the cruise community.CLIA
Education is the main word for me with CLIA, they have helped me to become a more knowledgeable travel agent through the classes they have. One of the main areas where travel agents can gain information about the cruise industry is through CLIA’s certification programs. The first level of the certification program is the Certified Cruise Counsellor or CCC. This last week, I was awarded the CCC designation and I am proud to announce that now.
What does this mean for our clients? Well, the more we know about the cruise industry, the better we can serve our clients. As part of the training we have to tour ships, take our own cruises (yes, being a travel agent is tough! 😉 ), learn about how to best work with clients to get them what they want, and how to work with cruise lines to find the best deals for my clients. That is always our goal, to make sure our clients have the best possible vacation at the best possible price.
Now that I have earned my CCC, I am now working on the next level the ACC, Accredited Cruise Counsellor. This is a two-year program made up of ship inspections, required CLIA